Search FAQ's

FAQ's

Luxe Plush Pet Bed

Do these beds really calm cats and dogs?

Are these beds popular with cats?

What material are these beds made from?

Do these beds have zip removable covers?

Can I buy one of these beds for my rabbit?

Can I use this pet bed in a puppy crate?

The size I want is not available, when will it be back in stock?

Do you sell replacement covers?

I've just received the bed but it's not as plump as I expected?

Pet Bed Sizes

Which size should I get for my cat / dog?

Payment Options

What's Klarna?

Live Orders

How do I cancel or change an order?

How do I track my order?

Delivery

How long does delivery take?

I want to order a pet bed but your website doesn't appear to ship to where I live?

Returns

How do I return an order?

Do you cover all return postage costs?

Care Guide

Can the stuffing insert go in the washing machine?

What are the recommended washing instructions for the beds?

Does the whole bed go in the washing machine?

Does the cover stay fluffy after tumble drying?

Wholesale / Stockists

Do you sell to wholesale / stockists?

Covid-19

Is the Covid-19 pandemic impacting deliveries?